Refund Policy

At Suksri Tech LLC, we are committed to delivering high-quality software development services tailored to your specific needs. Due to the nature of our work, which involves custom solutions, we maintain the following refund policy:

  1. Service-Based Projects

As our services are tailored and time-bound, refunds are generally not provided once a project has been initiated or development work has commenced. However, we do consider partial or full refunds in specific situations:

If no work has started, and the request is made within 7 days of payment, a full refund may be issued.

If work has started, a partial refund may be granted based on the amount of work completed and resources allocated.

  1. Milestone-Based Contracts

For projects that are structured with milestone payments:

Refunds are only applicable to future, unstarted milestones.

Once a milestone is approved or partially delivered, the associated payment is non-refundable.

  1. Non-Refundable Services

The following services are non-refundable once initiated:

Consultations or discovery sessions

Hosting or domain purchases made on your behalf

Third-party software or integrations procured for your project

Monthly maintenance or support subscriptions after the service period begins

  1. How to Request a Refund

To request a refund, please email us at info@suksritechllc.com with:

Your full name and company name

Project or invoice number

Reason for the refund request

Our team will review your request within 5–7 business days and respond with a resolution.

  1. Dispute Resolution

We are committed to customer satisfaction and encourage open communication to resolve any issues. If you’re unsatisfied with our service, please reach out to discuss how we can make it right before seeking a refund or dispute.

  1. Contact Information

If you have any questions regarding this Refund Policy, contact us at:

Suksri Tech LLC
Address: 8 The Green STE A, Dover, DE 19901
Email: info@suksritechllc.com
Phone: +1 (302) 589-1941